Our six core commitments to keeping every member's experience safe and responsible
Deposit Limit
Set a maximum deposit limit on a daily, weekly, or monthly basis — whichever you prefer. Limits take effect immediately; increasing a limit requires a 24-hour waiting period.
Cooling-Off Period
Need a break? Take a cooling-off period ranging from 1 day to 6 weeks. Betting and casino access will be suspended during this time — no temptations, no promotions.
Self-Exclusion
For a longer break, use self-exclusion — from 6 months to permanent. During this period, there is no option to reactivate your account.
Session Time Reminder
After you've been playing for a set period, xbeats will send you a reminder. You can track how long you've played from your profile.
Loss Limit
Set a cap on how much you're willing to lose over a given period. Once that limit is reached, betting stops automatically.
Strict 18+ Verification
Age verification and KYC are mandatory on Xbeats to prevent underage access. Guidance for parents is also available here.
Table of Contents
Key point: Responsible play means keeping betting as entertainment — not a way to solve problems or generate income.
Thousands of people play on xbeats every day for entertainment and fun. Problems arise when play gets out of control — when more time or money is spent than one can afford. Responsible play means setting that boundary for yourself.
Xbeats believes every member knows their own situation best. That's why we don't push anything on you — instead, we give you the tools to make your own decisions. From deposit limits to self-exclusion, everything is in your hands.
Responsible gaming isn't just a personal matter — it affects families too. If betting is cutting into family time or financial security, that needs to be taken seriously.
If you notice any of the signs below, take a moment to pause — they may seem minor on their own, but they can build into serious problems over time:
If two or more of these warning signs apply to you, talk to support now. Acknowledging a problem isn't weakness — it takes real courage.
Ask yourself the questions below — answering honestly will give you a clear picture of your gaming habits:
If most of your answers were "c", consider setting a deposit limit or taking a cooling-off period. Reach out to support and we'll help you through it.
Every xbeats member can use these tools at any time, free of charge — no explanation required:
Deposit Limit
Set daily, weekly, or monthly limits. Reductions take effect immediately. Increases take effect after 24 hours — you can't raise your limit in a moment of impulse.
Loss Limit
Set the maximum amount you're willing to lose within a given period. Once that limit is reached, no further betting is allowed for that period.
Cooling-Off Period
Take a break from 1 day to 6 weeks. No promotional messages will be sent during this period.
Self-Exclusion
Take a break ranging from 6 months to permanent. Once set, it cannot be reversed before the chosen period ends.
Session Time Limit
Set a limit on how long you play in a single session. You'll receive a reminder as you approach that limit.
To activate these tools, log in and go to Profile → Responsible Gaming Settings, or simply notify support.
The deposit limit is Xbeats' simplest and most effective responsible gaming tool. It comes in three forms:
- Daily Limit: Sets the maximum amount you can deposit in a 24-hour period. The limit resets the following day once reached.
- Weekly Limit: The total deposit limit across all seven days, Monday through Sunday.
- Monthly Limit: The maximum total deposit allowed within a calendar month.
All three can be set at once — whichever limit is reached first will apply.
Tip: Set your monthly betting budget in advance — keeping it at no more than 5% of your monthly income is a smart approach. Use that figure as your monthly limit.
Lowering a limit takes effect immediately. Requests to raise a limit are applied after 24 hours — this delay is intentional, to protect you from making decisions in the heat of the moment.
A cooling-off period is a temporary break — for when you need some distance from betting but don't want to permanently close your account.
- Break duration options: 1 day, 3 days, 1 week, 2 weeks, 1 month, 3 months, or 6 weeks.
- All betting and casino activity will be completely suspended during the cooling-off period.
- During this period, xbeats will not send any promotional messages or bonus offers.
- Once the period ends, your account is reactivated automatically — no action needed on your part.
- Your account cannot be reactivated during the break.
Withdrawals are still available during a cooling-off period — your balance won't be frozen.
Important: Self-exclusion is a serious decision. Once set, it cannot be reversed before the specified period ends.
Self-exclusion is the right choice for anyone who wants a longer-term break from betting:
- Duration: 6 months, 1 year, 2 years, 5 years, or permanent.
- Takes effect immediately: Account login is disabled immediately upon request.
- Bonus communications off: No marketing messages are sent during an active exclusion period.
- Balance refund: Withdraw your balance before self-exclusion takes effect. If you need to withdraw while exclusion is already active, contact support.
- Permanent Exclusion: This is non-reversible. The account is permanently closed.
For self-exclusion, contact support directly — support@xbeats.net or via live chat.
Xbeats strictly enforces an 18+ policy. Here's what we do to protect minors:
- Age Verification: Date of birth is required at registration. KYC documents may be requested if there is any doubt.
- If a minor is detected: Account is closed immediately, all balances are forfeited, and account data is deleted.
- Tips for parents: Keep parental controls enabled on devices your children use. You can also block the site at the browser level.
If you suspect a child or someone you know is using xbeats, contact us immediately at support@xbeats.net.
Keep these habits and betting stays fun every time:
- Only bet money that you can afford to lose without it affecting your daily life.
- Set your budget before you start betting — once it's gone, stop. Don't chase wins.
- Accept losses as part of the game — don't chase them with more bets.
- Avoid betting when you've been drinking or when you're overly tired.
- Don't treat betting as a source of income — it's entertainment, not a financial plan.
- Prioritize time with family and friends, and other hobbies — put these ahead of betting.
- Review your betting history once a month — it's important to know how much time and money you've spent.
If things feel out of hand, don't deal with it alone — Xbeats is always here to help:
- Live Chat: 24/7 support in Bengali. Click the chat icon from any page on the site.
- Email: support@xbeats.net — responsible gaming requests are given priority.
- Help Center: Help Center You'll find a detailed guide there.
No questions are asked when requesting responsible gaming setting changes, and there is no impact on your account benefits.
Why xbeats Takes Responsible Play So Seriously
To put it plainly — a member who uses Xbeats happily and safely over the long term is good for us too. But more importantly, Xbeats believes betting is entertainment, and entertainment stops being entertaining the moment it becomes a burden.
Online betting is relatively new in Bangladesh, and many people are using this type of platform for the first time. A lot of them may not realize that excessive play can become a real problem — or that help is available. Xbeats wants to play a role in raising that awareness.
Using responsible gaming tools doesn't mean something is wrong with you. Many people set deposit limits as a precaution — just like setting a monthly spending limit at the bank. It's a smart move, not a sign of weakness.
A word on loss limits. Many players skip this feature thinking "I'll win it back." The reality is that over the long run, all bettors lose some amount — that's simply how the system works. Setting a limit in advance means one bad day can't wipe out your entire month's budget.
Keep your family in mind. Betting is meant to be enjoyable, but that enjoyment should never come at the expense of family time, relationships, or financial security. Xbeats wants you to enjoy entertainment happily for the long haul — that's exactly why this page exists.
Act Quickly
There's no need to hesitate when it comes to responsible gaming. We're here to help.
Xbeats Responsible Gaming Commitment
Xbeats never encourages members to play beyond their means. Our bonuses and promotions are open to everyone — but always within your limits. It is our policy to stop sending promotional messages to members who have taken self-exclusion or a cooling-off period.
Terms & Conditions →Direct answers to the two questions members ask most
Xbeats can be used on mobile in two ways:
- Mobile Browser: Open xbeats.net in Chrome or Safari on your phone and you'll get the full mobile-optimized site instantly. From sign-up to betting and payments — everything works smoothly on mobile. Even without a dedicated app, the experience is just as good.
- Add to Home Screen (PWA): Open xbeats.net in Chrome → tap the menu icon → select "Add to Home Screen". This creates an app-like icon so you never have to type the URL again. It opens in full-screen mode and feels just like a native app.
This works on both Android and iOS. No separate APK download needed — no fussing with phone settings to install apps from outside the Play Store or App Store. The browser version is the safest option across all devices and always runs on the latest update.
If you're having trouble using the site on mobile Help Center A detailed guide is available, or you can ask via live chat.
Xbeats operates a one-account-per-person policy. But can two separate members of the same household each have their own account? Here's a closer look:
- Entirely different individuals: If two people have different names, dates of birth, NID numbers, and mobile numbers, and each deposits from a separate mobile banking account in their own name, then maintaining two accounts from the same household or IP address is generally not a problem.
- Two accounts under the same identity are strictly prohibited: Opening two accounts under different names or identities is a direct violation of our rules — whether to claim a bonus twice or for any other reason.
- Verify if in doubt: If multiple accounts exist from the same household, Xbeats may request KYC verification. As long as you can prove separate identities and payment methods, there's no issue.
- Bonus: Two members of the same household can each receive the welcome bonus, but only if they are genuinely separate individuals using separate payment methods.
If you're unsure about anything, reach out to support before creating an account — it's better to clarify upfront than to run into problems later.
Enjoy Entertainment Safely
Join Xbeats — built for you with responsible gaming tools, fast payouts, and Bengali-language support. 18+ only.